Privacy Policy
This Joint Notice describes how your medical information may be used and shared, and how you can access it. Please read it carefully.
INTRODUCTION
This notice applies to services provided by Ebenezer Homecare, LLC and its employees and practitioners. We are committed to protecting your private health information, which includes details about your physical or mental health, healthcare services, and payment information. We may share your information as needed for treatment, payment, or healthcare operations.
USES AND DISCLOSURES
We can use or share your health information for the following purposes:
- Treatment: Providing or coordinating your healthcare.
- Payment: Billing, insurance claims, and other activities to get reimbursed for your care.
- Healthcare Operations: Quality checks, audits, business activities, and performance evaluations.
We may also use your information for:
- Appointment reminders
- Health-related recommendations
- Notifying family or friends about your care or condition (with your consent)
SPECIAL CIRCUMSTANCES
We may disclose your information in situations like:
- Organ donation
- Military and veteran health activities
- Worker’s compensation claims
- Public health efforts (e.g., preventing disease)
- Law enforcement or legal matters
- Emergency situations for health or safety reasons
We will follow applicable laws for sensitive information, such as mental health or substance abuse records.
YOUR RIGHTS
You have the following rights regarding your health information:
- Request Restrictions: You can ask us to limit how we use or share your information.
- Confidential Communication: You can request to receive Information in a confidential way (e.g., a different address).
- Access Your Information: You can view or copy your health records, with certain exceptions.
- Request Changes: You can ask us to correct or update your records.
- Get an Accounting of Disclosures: You can request a list of when and how we’ve shared your information.
- Breach Notification: If your information is exposed in a breach, you will be notified.
COMPLAINTS
If you believe your privacy rights have been violated, you can email us at [email protected]or file a complaint with the U.S. Department of Health and Human Services. We will not take action against you for filing a complaint.
CONTACT
For questions or more information, please email [email protected].
This notice is effective as of July 28, 2023.
